Super Savor
Boulder Creek Super Savor Guest Loyalty Program FAQs
I tried to register my card, but I got a message back "invalid card number" or "card not active."
Is there an expiration date on my card?
How
do I get started?
How do I check my Balance?
I can't check my balance - it asks for a user name and password.
How do I earn Rewards credits?
How do I know when I have earned a reward?
How do I claim a reward?
How do I get in touch with someone
if I have any further questions?
I
forgot my card - can i still earn points?
Q I
tried to register my card, but I got a message back "invalid card number" or "card
not active"
A Your card was not activated. The Super Savor Card is automatically
activated the first time it is used to accrue rewards credits. Just bring the
card back to Boulder Creek on your next visit, and give it to your server at
the end of your meal. They will accrue the credits for that day, and activate
the card for you. You may then take the card home and register it.
Q Is
there an expiration date on my card?
A There is no expiration date of a Boulder Creek gift card
and it may be used at any time until the amount thereon is redeemed
Q How
do I get started?
A Visit any Boulder Creek Location, and ask for
a "Super
Savor Rewards Card" - they are free of charge. Take the card
home, Visit this link and
register the card to join the program. We will give you an instant
50 points for joining the program.
Q How do I check my Balance?
A Click on this
link and
enter your user login and password.
Q I
can't check my balance - it asks for a user name and password
A Your card is not "Registered". In order to
participate in the program and redeem rewards, you must register your Super
Savor card. Simply
click on this link and
follow the simple steps outlined. Your card will then be ready to redeem rewards,
and be fully active in our
program.
Q How do I earn Rewards credits?
A Present your "Super Savor" rewards card
each time you visit us at Boulder Creek. You will earn 1 credit per dollar
spent on
all food and beverage purchases. Taxes, tips, and gift cards purchased
will not earn rewards credits. Your server will present you with a special
recipt showing credits earned this visit, and total credits on your card.
SAVE this receipt, as it will be required in the case of any questions
or issues regarding your account.
Q How do I know when I have earned
a Reward?
A Every time you present your card to accumulate rewards
credits, your receipt will show your total points, and any rewards
issued as a result
of your visit. Other rewards will be sent by e-mail. DON'T bring
the e-mail, just your card, the reward will be there.
Q How do I claim a reward?
A For Loyalty Dollars, simply present your card as
your pay your check. For other rewards, such as birthdays, simply present
your card at the
beginning of your meal, and tell your server that you have a reward
that
you wish to reclaim. It is that simple. We will take care of the rest.
Q How do I get in touch with someone
if I have any further questions or problems?
A Contact us here and please
be sure to include your DAYTIME phone number in case we have to call
you.
Q I forgot my Card - can
I still earn points?
A If you are a member of the
program, and forgot your card, please tell your server. They will have
your guest check endorsed by the restaurant. Just bring the STAMPED
guest check on your next visit, and we will issue points for it.
For complete program rules and regulations click here